Last updated: 2026
Ruby Fortune Casino respects the privacy of players from New Zealand and explains here how personal data may be collected, used, stored, and shared. This policy applies when a player visits the website, creates an account, uses casino services, contacts support, or takes part in promotions.
Ruby Fortune Casino operates under an offshore licence from the Kahnawake Gaming Commission, licence № 00892. The casino is not controlled by the New Zealand Department of Internal Affairs, but New Zealand players should still expect clear information about how their data is handled.
What data is collected
Ruby Fortune Casino may collect personal details needed to open and manage a player account. This can include name, date of birth, residential address, email address, phone number, username, password, payment details, identity documents, and proof of address.
The casino may also collect technical and usage data, including IP address, device type, browser, operating system, login history, game activity, deposit and withdrawal records, bonus use, cookie data, and communication with customer support.
How data is used
Player data is used to create and protect accounts, process deposits and withdrawals, check identity, prevent fraud, meet anti money laundering duties, manage bonuses, improve website performance, and provide customer support.
The casino may also use data to monitor responsible gambling risk, detect suspicious activity, enforce terms and conditions, and contact players about account matters. Marketing messages should only be sent where allowed by law and account settings.
Sharing data with third parties
Ruby Fortune Casino may share data with payment providers, identity verification services, fraud prevention partners, game suppliers, hosting providers, analytics services, customer support tools, regulators, and legal advisers.
Data may also be shared where required by law, licence rules, court order, dispute process, or security investigation. Third parties should only receive the information needed for the specific service they provide.
User rights
Players may request access to their personal data, ask for incorrect details to be corrected, object to certain processing, withdraw marketing consent, or request account closure where allowed by the casino’s terms and applicable law.
Some data may need to be kept after account closure for legal, tax, anti fraud, anti money laundering, or regulatory reasons. Ruby Fortune Casino may also keep records connected to disputes, withdrawals, bonus abuse checks, or responsible gambling exclusions.
Cookies and tracking
Ruby Fortune Casino may use cookies and similar technologies to keep players logged in, secure the website, remember preferences, measure traffic, improve the casino experience, and support marketing tools.
Players can manage cookies through browser settings, but blocking some cookies may affect login, payments, game loading, or account security features.
Contact for privacy requests
Privacy requests should be sent through the official Ruby Fortune Casino Help Centre or support contact form. Players should not send identity documents, passwords, card details, or private account information through unofficial social media pages.
If gambling becomes hard to control, New Zealand players can contact Problem Gambling Foundation NZ at www.pgf.nz or call the national gambling helpline on 0800 654 655.
